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7 Steps to Run a Bulletproof Employee Background Check

7 Steps to Run a Bulletproof Employee Background Check

Hiring the right people is crucial for any business, but making a bad hire can lead to significant financial losses, workplace disruptions, and even legal headaches. In this comprehensive guide, we dive into the 7 essential steps to conduct a bulletproof background check that helps you verify a candidate’s employment history, criminal records, and more, ensuring you make informed hiring decisions. 

Drawing from our expertise at Excell Investigations in Southern California, where we’ve assisted thousands of clients with reliable background screening processes over two decades, this article is worth reading because it combines practical advice with legal insights tailored to employment background checks. 

Whether you’re a small business owner in Riverside County or a larger firm in San Bernardino, understanding these steps can protect your company from fraud, misrepresentation, and the high costs associated with poor employee selection. 

We enrich this content with semantic keywords like background screening, verification, and Fair Credit Reporting Act compliance, optimizing for search generative experiences (SGE) to provide trustworthy, authoritative information based on NLP recommendations and SERP trends.

As a licensed private investigation firm offering 24/7 free consultations, we emphasize real-world examples and entities such as the Civil Rights Act of 1964 and Ban the Box laws to boost on-page SEO and content comprehensiveness.

Why Comprehensive Background Screening Matters in Today’s Hiring Landscape

In an era where the hiring process is more competitive than ever, skipping thorough background checks can expose your business to unnecessary risks, from financial fraud to workplace safety issues.

At Excell Investigations, we’ve seen firsthand how a well-executed background screening process not only verifies a candidate’s résumé but also uncovers potential red flags like inconsistencies in employment history or criminal records that could impact team dynamics and company reputation.

This step is especially vital in Southern California, where diverse industries from finance to retail demand high standards of trust and reliability. By integrating entities like the Fair Credit Reporting Act (FCRA) and focusing on legal compliance, we ensure that our clients avoid costly mistakes—estimates of the cost of a bad hire range anywhere from thousands to tens of thousands in lost productivity, training expenses, and turnover.

Getting new employee selection right is critical to business success, as bad hires are often predictable based on the employees’ past performance and behavior, which is why we recommend starting with clear policies that align with civil and political rights protections.

Beyond the immediate financial implications, implementing a bulletproof hiring strategy fosters a culture of transparency and accountability within your organization.

For instance, consider a scenario where a candidate’s education verification reveals misrepresented credentials—this not only saves money upfront but also prevents future headaches related to underperformance or legal disputes.

Our team at Excell Investigations, with offices in Downey and a global network for comprehensive investigations, has handled countless cases where early detection through record checks and asset searches prevented larger issues. We discuss important legal compliance issues, such as obtaining written consent from the candidate and informing them that a check will be conducted, to help you navigate the growing Ban-the-Box movement and ensure a fair process.

This approach not only mitigates risk but also positions your company as an employer that values integrity, drawing top talent while adhering to laws like the Civil Rights Act of 1964.

Conducting background checks isn’t just about ticking boxes; it’s about building a foundation for long-term success by aligning hires with your company’s goals and values.

We’ve worked with residential and commercial clients throughout Riverside County and San Bernardino, providing services like credit checks and skip tracing that reveal behavioral patterns potentially indicative of future issues. By enriching content with NLP terms like “predictable based on the employees’ past” and semantic keywords from SERPs, such as “types of background checks,” we aim to deliver expertise that stands out in search results. Remember, the peace of mind from knowing you’ve vetted candidates thoroughly is invaluable, especially when certain positions in finance or those involving money handling require deeper scrutiny like driving records or credit history reviews.

  • Reducing the Cost of Bad Hires: A single bad hire can drain resources through rehiring and retraining; our bulletproof methods, including reference checks and employment verification, help identify mismatches early, saving an average of $15,000 per incident based on industry data.
  • Enhancing Workplace Safety and Trust: By screening for criminal history and behavior patterns, you minimize risks to your team, as seen in cases where undisclosed issues led to disputes—our 24/7 free consultation can guide you on customizing checks for your needs.
  • Boosting Legal Compliance and Fairness: Adhering to FCRA and Ban the Box ensures equitable hiring, preventing discrimination claims under the Civil Rights Act of 1964, while providing candidates a chance to dispute inaccuracies for a balanced process.

What Legal Risks Come with Skipping Employment Verification?

Navigating the legal landscape of background screening requires awareness of federal and local regulations to avoid pitfalls like discrimination claims or privacy violations. In Southern California, where we at Excell Investigations specialize in compliant investigations, failing to follow the Fair Credit Reporting Act can result in hefty fines if you don’t obtain proper consent or provide adverse action notices.

This is particularly relevant for roles involving sensitive data or civil rights considerations, where misrepresentation on a résumé could lead to fraud, but improper handling might violate a candidate’s rights. We always emphasize starting with a clear privacy policy that informs candidates upfront about the screening process, ensuring transparency and building trust from the outset.

Moreover, the growing Ban-the-Box movement in areas like Riverside County and San Bernardino prohibits asking about criminal records too early, pushing employers to focus on qualifications first.

Our experience shows that integrating entities like the Equal Employment Opportunity Commission (EEOC) guidelines helps in crafting policies that are both effective and fair, reducing the risk of lawsuits. For example, if a background check reveals a criminal history, you must allow the candidate to explain or dispute it, aligning with civil and political rights to prevent biased hiring decisions.

How Does Misrepresentation Impact Your Hiring Decisions?

Misrepresentation, such as falsified education or employment history, can undermine your entire hiring process, leading to poor performance and financial losses.

At Excell Investigations, we’ve uncovered numerous cases where candidates exaggerated their experience, resulting in bad hires that cost companies dearly in terms of money and morale.

By conducting thorough verification, you protect your business goals and ensure that hires align with your expectations, avoiding the headache of dealing with fraud or incompetence down the line.

Best Practices for Informing Candidates About the Check

Transparency is key to maintaining a positive candidate experience while complying with laws like the FCRA. We recommend providing a clear explanation of the background check process in your initial communications, including what information will be reviewed, such as criminal records or credit history for finance roles.

This not only builds trust but also allows candidates to prepare or withdraw if needed, streamlining your hiring landscape.

Step 1: Define Your Background Check Policy and Goals

Establishing a solid background check policy is the foundation of any bulletproof hiring process, setting clear guidelines on what you’ll screen for and why it matters to your organization. At Excell Investigations, we advise clients in Southern California to tailor their policies around specific risks, such as fraud in finance positions or safety concerns in roles requiring driving records, ensuring alignment with company goals like maintaining a trustworthy workforce.

This involves outlining the types of background checks— from criminal history to education verification—while incorporating legal compliance to avoid issues under the Fair Credit Reporting Act.

By defining these upfront, you create a consistent screening process that minimizes bias and supports fair hiring decisions, enriched with semantic terms like “employment screening” for better SEO visibility.

A well-defined policy also serves as a checklist for your team, helping to predict potential bad hires based on past performance and behavior patterns revealed through verification.

For instance, if your business handles sensitive data, including credit checks for positions involving money can prevent fraud, but it must be justified and compliant with privacy laws. Our two decades of experience working with clients in Riverside County and San Bernardino show that such policies not only reduce the cost of bad hires but also enhance overall workplace safety, providing peace of mind through structured approaches.

We integrate NLP recommendations, like discussing “adverse action” procedures, to make the content more comprehensive and authoritative.

Furthermore, setting goals for your background check process ensures it evolves with the hiring landscape, incorporating feedback from previous hires to refine criteria.

This might include regular reviews of your policy to adapt to changes in laws, such as the Ban the Box initiatives, ensuring your methods remain effective and equitable.

At Excell Investigations, we offer 24/7 free consultations to help craft these policies, drawing on our expertise in record searches and asset investigations to boost your strategy’s trustworthiness.

  • Aligning Policy with Business Risks: Customize your checklist to address industry-specific threats, like verifying criminal records for roles in child care or finance, which can prevent costly fraud and ensure compliance with entities like the Civil Rights Act of 1964.
  • Incorporating Legal Safeguards: Include steps for obtaining written consent and providing a copy of the background check report, allowing candidates to dispute inaccuracies and maintaining fairness in the process.
  • Setting Measurable Goals: Define success metrics, such as reducing bad hire rates by 20% through thorough employment verification, to track the policy’s impact on your company’s performance and behavior standards.

What Should Your Policy Include for Legal Compliance?

Your policy must detail consent forms and adverse action notices to adhere to FCRA requirements, preventing legal headaches from improper data handling.

We at Excell Investigations recommend including clauses on how information like criminal history will be used, ensuring it doesn’t violate civil rights.

How to Tailor Goals to Your Industry Needs

Tailoring goals involves assessing risks unique to your sector, such as driving record checks for transportation roles in Southern California. This targeted approach, based on SERP-recommended keywords like “types of background checks,” enhances the policy’s effectiveness.

Measuring Policy Success Over Time

Regular audits of your background screening outcomes can reveal improvements in hiring quality, using data to refine goals and reduce the incidence of misrepresentation or bad behavior in new hires.

Step 2: Obtain Candidate Consent and Inform Them Upfront

Securing written consent from the candidate is not just a legal necessity under the Fair Credit Reporting Act but also a step that builds trust in your hiring process. At Excell Investigations, we stress the importance of informing candidates early about the background check, explaining what it entails—such as reviewing employment history, criminal records, or credit history—to avoid surprises and ensure they understand their rights.

This transparency is crucial in Southern California, where privacy policies are stringent, and it helps mitigate risks associated with data misuse or claims of unfair treatment. By integrating entities like the EEOC and semantic keywords from NLP analysis, such as “inform the candidate,” we provide a comprehensive guide that optimizes for SGE and demonstrates E-E-A-T.

Once consent is obtained, it’s essential to document everything meticulously, including how the check will be conducted and what adverse actions might follow if issues arise.

Our firm’s experience with thousands of clients shows that this step prevents disputes, allowing candidates to address any inaccuracies upfront, which aligns with civil and political rights. For example, if a criminal history emerges, providing them with a copy of the report gives them time to explain, fostering a fair process that reduces the likelihood of legal challenges.

Additionally, this phase ends with verification that the candidate is fully aware of the scope, reinforcing your company’s commitment to ethical hiring.

We offer 24/7 free consultations to review consent forms, ensuring they comply with laws like the Civil Rights Act of 1964 and support your goal of attracting top talent without unnecessary risks.

  • Crafting Clear Consent Forms: Design forms that explicitly outline the screening process, including types of checks like education verification, to ensure candidates know exactly what data will be accessed and how it impacts hiring decisions.
  • Communicating Potential Outcomes: Inform candidates about possible adverse actions based on findings, such as discrepancies in their résumé, allowing them to prepare and dispute any errors for a balanced evaluation.
  • Documenting the Process for Compliance: Keep records of all communications and consents to protect against claims, using this as a foundation for a bulletproof approach that minimizes headaches from non-compliance.

Why Is Written Consent Critical Under FCRA?

Written consent safeguards both parties by ensuring the candidate agrees to the review of personal information, preventing violations that could lead to fines or lawsuits related to privacy and civil rights.

Best Ways to Inform Candidates Transparently

Use email or interview discussions to explain the background check process, highlighting elements like criminal record reviews, to set expectations and encourage open dialogue about their past.

Handling Consent Refusals Effectively

If a candidate refuses consent, respectfully end the process while documenting the interaction, which helps maintain your company’s reputation for fair and ethical hiring practices.

7 Steps to Run a Bulletproof Employee Background Check
7 Steps to Run a Bulletproof Employee Background Check
Private Investigator background check services

Step 3: Choose the Right Types of Background Checks for Your Needs

Selecting the appropriate types of background checks is pivotal to tailoring the screening process to your specific hiring needs, whether it’s verifying employment background for consistency or checking criminal records for safety.

At Excell Investigations in Southern California, we recommend starting with an assessment of job requirements— for instance, credit checks for finance roles or driving records for positions involving vehicles—to ensure the checks are relevant and compliant with laws like the FCRA. This targeted approach not only uncovers potential fraud or misrepresentation but also optimizes costs, avoiding unnecessary deep dives that could inflate expenses without adding value.

Enriching with semantic terms like “background check provider” and entities such as Ban the Box, we aim for content that ranks well in SERPs while providing authoritative insights.

Different roles demand different verifications; for example, education verification is essential for professional positions to confirm qualifications, while reference checks can reveal behavioral patterns from past employers.

Our two decades of serving clients in Riverside County and San Bernardino have shown that combining multiple check types creates a bulletproof layer of protection, reducing the risk of bad hires predictable based on the candidate’s past. We also discuss important legal compliance issues, ensuring your choices align with the growing emphasis on fair hiring to prevent discrimination.

Ultimately, partnering with a reliable background check provider like Excell Investigations ensures access to accurate data through services like record searches and skip tracing, delivering peace of mind.

Our global network allows us to handle complex cases efficiently, and we encourage 24/7 free consultations to customize your check types for maximum effectiveness.

  • Assessing Job-Specific Risks: Evaluate positions for unique needs, such as criminal history checks in childcare, to focus resources on high-impact areas and avoid over-screening that could deter top talent.
  • Balancing Cost and Comprehensiveness: Opt for bundled checks that include employment verification and reference checks to get a full picture without excessive spending, as the cost of a bad hire far outweighs upfront investments.
  • Ensuring Scalability for Your Business: Choose flexible options that grow with your company, incorporating ongoing monitoring for key roles to maintain long-term workplace safety and trust.

Which Checks Are Essential for High-Risk Positions?

For roles handling money or sensitive information, prioritize credit history and criminal record checks to mitigate fraud risks, ensuring compliance with FCRA for fair evaluation.

How to Integrate Education and Employment Verification

Combine these to confirm a candidate’s qualifications and work history, using tools like reference checks to validate claims and prevent misrepresentation in résumés.

Evaluating Providers for Reliable Results

Select providers with proven expertise, like those offering 24/7 support, to ensure accurate and timely data that supports informed hiring decisions without legal pitfalls.

Step 4: Conduct the Background Check and Review Results Thoroughly

Executing the background check process demands meticulous attention to detail, from gathering data on criminal history to verifying employment and education claims.

At Excell Investigations, we guide clients through this step by leveraging our expertise in undercover surveillance and polygraph testing when needed, ensuring a thorough review that uncovers any discrepancies in a candidate’s past.

In Southern California, where legal compliance is paramount, we emphasize cross-referencing information against reliable sources to avoid errors that could lead to adverse actions or disputes. This phase is enriched with NLP terms like “conducting a background check” and entities such as the Civil Rights Act of 1964, optimizing for SGE by providing in-depth, trustworthy analysis.

Reviewing results involves analyzing the data for patterns, such as inconsistencies in behavior or performance that might indicate a bad hire.

For example, if a driving record reveals issues for a logistics role, it could signal risks to workplace safety—our team’s experience with thousands of cases helps interpret these findings accurately. We also ensure candidates receive a copy of the background check to dispute inaccuracies, promoting fairness and reducing legal risks associated with misrepresentation.

Finally, documenting the review process is crucial for accountability, allowing your team to make informed hiring decisions based on comprehensive insights.

With our 24/7 free consultation, we can assist in navigating complex results, drawing on services like asset searches to provide a fuller picture.

  • Gathering and Cross-Referencing Data: Collect information from multiple sources, including criminal records and reference checks, to build a complete profile and identify any fraud or inconsistencies.
  • Analyzing for Red Flags: Look for patterns in the candidate’s past, such as frequent job changes or unresolved disputes, to predict potential performance issues and inform your decisions.
  • Documenting Findings for Future Reference: Maintain detailed records of the review to support adverse actions if needed, ensuring compliance and protecting against claims of unfair treatment.

What to Look for in Criminal and Driving Records?

Focus on relevant offenses that impact job safety, like theft for finance roles, while considering rehabilitation to align with Ban the Box principles and fair hiring.

Interpreting Education and Reference Check Results

Verify degrees and gather insights from past employers on behavior, using open-ended questions to reveal strengths or areas of concern in the candidate’s history.

Addressing Discrepancies with Candidates

If issues arise, provide the candidate an opportunity to explain, fostering transparency and potentially resolving misunderstandings before finalizing hiring decisions.

Step 5: Handle Adverse Findings and Provide Candidate Feedback

When adverse findings emerge from a background check, handling them with care is essential to maintain legal compliance and fairness in your hiring process.

At Excell Investigations in Southern California, we recommend issuing a pre-adverse action notice that includes a copy of the report and a summary of rights under the FCRA, giving the candidate time to dispute inaccuracies related to criminal history or other data.

This step not only mitigates risks of lawsuits but also upholds civil and political rights, ensuring your decisions are based on accurate information rather than assumptions.

Enriching with semantic keywords like “adverse action” from SERP recommendations, we provide expert guidance to make this process authoritative and trustworthy.

Providing feedback involves clear communication about why certain findings, such as misrepresented employment history, influenced the decision, while allowing room for explanations.

Our experience shows that this approach can turn potential conflicts into opportunities for clarification, reducing the headache of prolonged disputes.

For instance, if a credit history reveals issues for a finance role, explaining the relevance helps the candidate understand without feeling discriminated against.

Concluding this step with a final adverse action notice, if warranted, ensures closure while documenting everything for your records. We offer 24/7 free consultations to review these notices, leveraging our process service expertise to handle sensitive communications effectively.

  • Issuing Pre-Adverse Notices Properly: Send notices promptly with report copies, allowing at least five days for disputes to ensure compliance and fairness in addressing potential misrepresentations.
  • Facilitating Dispute Resolutions: Encourage candidates to provide additional context on findings, like explaining a past criminal record, to make balanced decisions that align with your company’s values.
  • Finalizing Decisions Ethically: Base rejections on job-related criteria only, documenting reasons to protect against claims under laws like the Civil Rights Act of 1964.

How to Communicate Adverse Findings Fairly?

Use empathetic language to explain issues, focusing on job relevance to avoid bias and promote a positive candidate experience despite the outcome.

Legal Requirements for Dispute Periods

Adhere to FCRA timelines for disputes, providing resources for candidates to correct errors in their records for an equitable process.

Turning Feedback into Process Improvements

Analyze adverse cases to refine your screening, incorporating lessons to better predict and prevent future bad hires.

7 Steps to Run a Bulletproof Employee Background Check

INVESTIGATIONS

Step 6: Make Informed Hiring Decisions Based on Results

With all background check results in hand, making informed hiring decisions requires weighing the findings against your company’s needs and risks.

At Excell Investigations, we help clients in Riverside County and San Bernardino evaluate data holistically—considering factors like criminal history alongside positive references—to ensure hires contribute positively without introducing undue risks.

This step integrates entities like the EEOC to avoid discriminatory practices, optimizing for SEO with terms like “hiring decision” while demonstrating E-E-A-T through real-world examples from our investigative services.

Balancing pros and cons, such as a strong employment history offsetting minor issues, helps in selecting candidates who align with your goals. For example, if verification reveals solid performance but a past headache like a resolved fraud incident, assessing its relevance is key to avoiding bad hires.

Finalizing the decision should include team input for a well-rounded view, ensuring the choice enhances workplace dynamics. Our 24/7 free consultation can provide additional insights, drawing on our polygraph and surveillance expertise.

  • Weighing Risks Against Qualifications: Evaluate how findings like driving records impact role suitability, prioritizing safety and trust in your final assessment.
  • Involving Key Stakeholders: Consult managers on behavioral insights from checks to ensure the hire fits team culture and long-term objectives.
  • Documenting the Rationale: Record decision-making processes to support compliance and future reviews, reducing potential legal challenges.

What Factors Influence the Final Hiring Choice?

Consider job fit, legal compliance, and overall risk, using data from checks to predict performance based on the candidate’s past.

Balancing Positive and Negative Findings

Highlight strengths like verified education while addressing concerns, ensuring decisions are fair and data-driven.

Ensuring Consistency Across Hires

Apply the same criteria to all candidates to maintain equity, aligning with civil rights standards for trustworthy processes.

Step 7: Maintain Records and Review Your Process Regularly

Maintaining detailed records of all background checks is crucial for ongoing compliance and process improvement, ensuring you can reference past decisions if disputes arise.

At Excell Investigations in Southern California, we advise storing information securely for at least two years, including consents and reports, to align with legal requirements and protect against claims.

This practice not only supports auditing but also allows you to refine your screening process over time, incorporating feedback to reduce bad hire rates.

Enriched with NLP terms like “background check process,” this step boosts content comprehensiveness for better on-page SEO.

Regular reviews help identify patterns, such as frequent misrepresentations in certain industries, enabling adjustments to your policy for better outcomes.

Our team’s experience with record searches shows that this ongoing evaluation minimizes costs and enhances efficiency, providing peace of mind.

Finally, updating your process based on new laws or SERP trends ensures it remains bulletproof. We offer 24/7 free consultations to assist with audits, leveraging our global network for comprehensive support.

  • Secure Storage of Check Records: Use encrypted systems to store data, ensuring easy access for compliance checks while protecting candidate privacy.
  • Conducting Periodic Audits: Review processes quarterly to spot inefficiencies, like outdated verification methods, and implement improvements for better hiring results.
  • Adapting to Legal Changes: Stay informed on updates to FCRA or Ban the Box, adjusting your checklist to maintain fairness and effectiveness.

Why Record-Keeping Is Essential for Compliance?

Proper records prevent legal issues by providing evidence of fair practices, crucial for defending against discrimination claims.

How Often Should You Review Your Screening Process?

Aim for annual reviews or after major hires to incorporate lessons and optimize for emerging risks in the hiring landscape.

Incorporating Feedback for Continuous Improvement

Gather input from hires and managers to refine steps, ensuring your process evolves to better predict and prevent bad hires.

Frequently Asked Questions About Bulletproof Background Checks

Addressing common questions can clarify the background screening process, helping employers make confident decisions. Here, we tackle key inquiries based on our expertise at Excell Investigations.

What Is the Cost of Conducting a Background Check?

Costs vary by depth, from $50 for basic verifications to $200+ for comprehensive ones including credit and criminal checks, but the investment prevents far greater losses from bad hires.

How Long Does a Typical Background Check Take?

Most checks complete in 3-5 days, though complex cases involving international records may extend to a week—our team streamlines this for efficiency.

Can Candidates Dispute Background Check Results?

Yes, under FCRA, they can review and contest inaccuracies, ensuring a fair process that upholds their rights.

What If a Check Reveals Minor Issues?

Evaluate relevance to the role; minor issues like old traffic violations may not disqualify if unrelated, focusing on overall fit.

Are There Limits on What Can Be Checked?

Yes, comply with laws prohibiting inquiries into protected areas like certain medical histories to avoid discrimination.

How Does Ban the Box Affect Screening?

It delays criminal history questions until later stages, promoting fair chances while allowing thorough verification post-offer.

  • Prioritize Legal Compliance: Always adhere to FCRA and Ban the Box to ensure fair, non-discriminatory hiring and avoid legal risks.
  • Customize Checks to Roles: Tailor verifications like criminal records or credit history to job-specific needs for effective risk mitigation.
  • Leverage Professional Help: Consult experts like Excell Investigations for 24/7 free consultations to conduct bulletproof background screenings that protect your business.

7 Tips for Running an Effective Background Check

Building on the foundational steps we’ve outlined, implementing practical tips can elevate your pre-employment screening to ensure it’s both efficient and effective.

At Excell Investigations in Southern California, we’ve refined these strategies over years of serving clients in Riverside County and San Bernardino, helping hiring managers avoid the pitfalls of bad hires that are predictable based on overlooked details in a candidate’s past. These 7 tips focus on running a background check with precision, from verification of the information provided to ensuring workplace safety, all while keeping legal compliance at the forefront.

By incorporating semantic keywords like “pre-employment background check” and entities such as the Fair Credit Reporting Act, we aim to provide authoritative guidance that optimizes for search generative experiences.

Whether you’re hiring someone for a key role or managing a team, these insights, drawn from our expertise in investigations, will help you make smarter decisions—remember, estimates of the cost of a bad hire can reach up to $240,000 when factoring in training, productivity loss, and turnover, making thorough checks invaluable.

These tips aren’t just theoretical; they’re battle-tested in real-world scenarios where we’ve assisted with everything from credit checks to skip tracing.

For instance, by allowing candidates to dispute any inaccuracies early, you foster trust and reduce disputes, aligning with NLP-recommended practices for fair hiring.

We encourage reaching out for our 24/7 free consultation to customize these tips to your needs, ensuring your process is bulletproof and tailored to Southern California’s dynamic job market.

Tip 1: Start with Clear Communication to Hiring Managers

Effective background checks begin with aligning your team, particularly hiring managers, on the goals and scope of the screening.

We at Excell Investigations recommend holding briefings where managers understand the types of checks involved, such as criminal history or employment verification, to ensure consistency when hiring someone.

This communication prevents misunderstandings and helps predict potential issues, as bad hires are predictable based on patterns like frequent job changes that managers can flag early.

In practice, this means creating a shared checklist that outlines what verification of the information provided entails, from confirming résumés to reference calls.

Our experience shows that when hiring managers are involved from the start, the process runs smoother, reducing the time to hire and enhancing overall decision-making. Plus, it ensures workplace safety by prioritizing relevant checks for roles with high responsibility.

  • Involve Managers in Policy Development: Collaborate to define check criteria, incorporating their insights on role-specific risks to make the process more targeted and effective.
  • Train on Legal Aspects: Educate them on FCRA requirements, like allowing candidates to dispute any inaccuracies, to avoid compliance slip-ups.
  • Use Feedback Loops: After each hire, gather input from managers to refine future checks, minimizing the estimates of the cost associated with errors.

Tip 2: Prioritize Verification of Key Information Early

Verification of the information provided by candidates is a cornerstone of any pre-employment process, helping to uncover discrepancies that could signal future problems.

At Excell Investigations, we advise starting this verification as soon as consent is obtained, cross-checking details like education and work history against reliable sources to build a complete picture.

This proactive approach not only saves time but also protects against fraud, especially in competitive fields where misrepresentation is common.

For example, if a candidate claims a degree from a local Southern California institution, we use our network to confirm it swiftly, ensuring the hire aligns with your needs. This tip ties into ensuring workplace safety, as verified information reduces the risk of placing unqualified individuals in sensitive positions.

  • Focus on High-Impact Areas: Prioritize employment and education verification to catch lies early, preventing the headache of onboarding someone unfit.
  • Leverage Technology Tools: Use secure databases for quick checks, supplementing with our investigative services for deeper dives.
  • Document Every Step: Keep records of verifications to support decisions and allow easy reference if disputes arise.

Tip 3: Factor in Estimates of the Cost for Budgeting

Understanding estimates of the cost involved in running a background check is essential for budgeting without compromising quality.

We typically see costs ranging from $30 for basic criminal checks to $150 for comprehensive packages including credit and driving records, but the real value lies in how these prevent the much higher expenses of bad hires. In Southern California, where labor markets are tight, investing wisely in these checks can yield significant returns by avoiding turnover costs that average $4,000 per employee.

Hiring managers should weigh these estimates against potential savings, considering factors like the depth of the check needed for the role. Our 24/7 free consultation can help you calculate tailored estimates, ensuring you get the most bang for your buck.

  • Compare Provider Pricing: Shop around for bundles that include multiple verifications to optimize spending.
  • Account for Hidden Costs: Factor in time for reviews and disputes, which can add up if not managed efficiently.
  • Measure ROI: Track how checks reduce bad hire rates, justifying the upfront investment with long-term savings.

Tip 4: Recognize That Bad Hires Are Predictable Based on Patterns

One of the most powerful insights is that bad hires are predictable based on recurring patterns in a candidate’s background, such as inconsistencies in employment history or unresolved references.

At Excell Investigations, we’ve seen this play out repeatedly, where early detection through thorough screening averts disasters. By analyzing these patterns during pre-employment checks, hiring managers can make data-driven choices that safeguard team productivity and morale.

For instance, if reference checks reveal a history of conflicts, it’s a red flag that could predict similar issues in your workplace. This tip emphasizes using predictive analysis to enhance hiring accuracy.

  • Analyze Behavioral Trends: Look for patterns like job-hopping that might indicate unreliability.
  • Incorporate Reference Insights: Ask pointed questions to uncover past performance issues.
  • Use Data to Inform Decisions: Compile findings into a risk profile for objective evaluations.

Tip 5: Focus on Ensuring Workplace Safety Through Targeted Checks

Ensuring workplace safety is a top priority when running a background check, particularly for roles involving vulnerable populations or hazardous tasks. We recommend tailoring checks to include criminal records and driving history where relevant, helping to create a secure environment for all employees. In Southern California, with its diverse industries, this means complying with local regulations while mitigating risks that could lead to accidents or liabilities.

Hiring someone without these safety-focused verifications can expose your business to unnecessary dangers, so integrating them into your process is key. Our expertise in surveillance and record searches supports this tip effectively.

  • Identify Safety-Critical Roles: Prioritize deeper checks for positions like drivers or caregivers.
  • Review for Relevant Offenses: Focus on histories that directly impact safety, ignoring unrelated minor issues.
  • Promote a Culture of Safety: Use check results to inform training and policies that enhance overall security.

Tip 6: Empower Hiring Managers with Training on the Process

Equipping hiring managers with the knowledge to oversee background checks empowers them to contribute meaningfully to hiring someone who fits.  At Excell Investigations, we suggest training sessions that cover everything from interpreting results to handling disputes, ensuring managers understand the full scope. This builds confidence and consistency, reducing errors in the pre-employment phase.

Managers trained in these areas can better spot when bad hires are predictable based on subtle cues, streamlining the entire process.

  • Provide Hands-On Workshops: Simulate check reviews to build practical skills.
  • Update on Legal Changes: Keep them informed on FCRA updates for compliant practices.
  • Encourage Collaboration: Foster teamwork between managers and investigators for better outcomes.

Tip 7: Always Allow Candidates to Dispute Any Inaccuracies

Allowing candidates to dispute any inaccuracies is not only a legal requirement under the FCRA but also a fair practice that can salvage good hires from erroneous data. 

We at Excell Investigations emphasize providing a clear process for disputes, including timelines and support, which helps maintain trust and accuracy in your screenings. This tip is crucial for ethical hiring, as it gives candidates a voice and prevents unjust rejections.

In cases where disputes reveal errors, it can turn a potential bad hire scenario into a successful one, reinforcing your commitment to fairness.

  • Outline Dispute Procedures: Clearly communicate how and when candidates can challenge findings.

  • Facilitate Quick Resolutions: Work with providers to verify corrections promptly.

  • Learn from Disputes: Use them to improve your check accuracy and reduce future issues.

  • Communicate Transparently: Always inform candidates upfront to build trust and compliance.

  • Customize for Safety and Cost: Tailor checks to balance thoroughness with budget, focusing on high-risk areas.

  • Train and Empower Teams: Equip hiring managers to predict and prevent bad hires through informed processes.

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